Visa Offers Travelers a Digital Card Replacement Service

Visa announced a new service aimed at providing digital card replacements for travelers who lose their wallets, according to Finextra. This service enables users to receive a digital card replacement via text or email, ensuring they can continue their journey without disruption.

A recent Visa report highlights that 74% of US travelers now use digital wallets during their trips. The new digital emergency card replacement service is designed to help financial institutions offer their cardholders a seamless and stress-free travel experience.

When a card is lost, the issuer can send a new digital card to the cardholder, who can then authenticate and add it to their digital wallet. Kathleen Pierce-Gilmore, Visa’s Global Head of Issuing Solutions, explains the motivation behind the service:

«We’ve all felt that moment of panic while on vacation — the loss of a card and the feeling of being stranded. Our new digital emergency card solution addresses these very issues. It offers instant, secure access to funds for travelers, while enabling issuers to deliver superior customer service.»

This innovative service aims to enhance the travel experience by providing immediate and secure access to funds, thereby alleviating the stress associated with losing a physical card.