FIS Enhances Mobile Banking App with Biometrics and Advanced Money Movement Features

FIS has unveiled an upgraded version of its mobile banking application, FIS Digital One Flex Mobile 6.0, aimed at enhancing the banking experience for consumers, as stated in PYMNTS News. This latest update offers a simplified design, robust fraud prevention features, and several functional upgrades, as per a press release from the FinTech company on Wednesday, May 22.

“Mobile banking is now the primary method used by consumers to interact with their bank, so it’s essential that their applications are slick, intuitive, and rich with functionality,” stated Hashim Toussaint, head of digital solutions at FIS.

The new application introduces several key features, including biometric login and authentication, user ID and password reset, and enhanced money movement capabilities. These capabilities encompass internal and external transfers, bill pay, remote deposit capture, Zelle, and loan payments. Additionally, it offers a modernized accounts and transactions experience with running balances, transaction details, and display of account and routing numbers.

Built on a single platform, FIS Digital One Flex Mobile 6.0 allows banks to efficiently deliver both mobile and online banking services, thereby improving management and customer support.

“Our financial institution clients are at the heart of what we do, and our primary focus is to help them drive growth in today’s dynamic digital landscape,” Toussaint added.

PYMNTS Intelligence reports that younger consumers are significantly driving the digital shift in banking. Approximately three-quarters of Generation Z and two-thirds of millennials use mobile banking apps, alongside over 60% of Generation X, as found in the “Consumer Behaviors and Perceived Security Across Devices” study by PYMNTS Intelligence and Entersekt.

During FIS’s investor day on May 7, CEO Stephanie Ferris highlighted the increasing demand for integrated financial services. “Consumers want their financial products and services to be as readily available as their streaming services. They want their user experience to be as simple and seamless as their smartphones. And they want their financial services to be personalized to their specific needs,” Ferris stated.