Citizens Bank of Edmond Launches Digital Bank ‘Roger’ for US Military Recruits

American community bank Citizens Bank of Edmond has introduced a pioneering digital-first platform tailored to cater to the unique financial needs of military service members, according to Finextra. This innovative initiative, named «Roger,» is a collaborative effort between Citizens Bank of Edmond and banking technology vendor Nymbus. Roger is now accessible to military personnel across the United States and around the world.

The visionary behind Roger is Jill Castilla, President, and CEO of Citizens Bank of Edmond, who is also a seasoned veteran of the US Army and the Oklahoma National Guard. Reflecting on her own experience, Castilla expressed, «When I enlisted at 19, I had little access to my bank accounts and financial tools.» In partnership with Nymbus, her team embarked on a mission to streamline the onboarding and management of accounts, making the transition into service smoother and more efficient with a digital-first approach.

Castilla, in an interview with Banking Dive, highlighted a concerning statistic — up to 50% of new recruits entering basic training lack a banking relationship. This absence of financial infrastructure can adversely impact their ability to access their paychecks promptly. With Roger’s launch, this critical gap is being addressed, ensuring that military recruits have the necessary financial services and tools at their disposal.

A noteworthy feature of Roger is its flexibility in catering to the needs of young recruits. Those as young as 17, who have signed enlistment papers, can open an account without requiring a cosigner. This inclusive approach underscores the commitment of Citizens Bank of Edmond to empower and support military personnel in their financial journeys.

As the brainchild of Jill Castilla, Roger represents a significant leap towards enhancing financial inclusivity and accessibility for military service members. With this innovative digital banking solution, Citizens Bank of Edmond is not only meeting the financial needs of military recruits but also paving the way for a more seamless and secure banking experience.

Other articles
Listening Is the New Power Move in Financial Services
SymphonyAI Eyes Agentic Automation as the Future of AML Compliance
AI Adoption in Financial Services and Fintech in 2025: Key Trends and Use Cases
Visa Launches New Initiative to Simplify Embedded Payments for Businesses
JPMorgan Unveils AI-Powered Tool to Combat Payment Fraud in Corporate Transactions
New ‘Buy Now, Pay Later’ Rules to Benefit Big Lenders, Not Hinder Them
Cable Insurance and TruckerCloud Join Forces to Improve Commercial Auto Data Systems
In-Car Payments Becoming Must-Have Feature for Drivers, Study Finds
Digital Wallets Are Evolving — And They Want to Replace Your Apps, Not Just Your Cards
Parents Call for Financial Education as the New “Fourth R” in Schools
The Role of AI-Driven Large Transaction Models in Transforming Payment Security
How Generative AI Is Fueling the Future of Embedded Finance
How Amazon and Walmart Are Shaping Retail’s Future With Robotics and AI
ECB Collaborates with FinTechs and Banks to Shape the Future of Digital Payments
The Top 10 Automotive Industry Trends to Watch (2025–2027)